How To Fix CRM_ESOA_MAP_GENERAL026 - Name description for business partner &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_MAP_GENERAL - General messages concerning the mapping

• Message number: 026

• Message text: Name description for business partner &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_MAP_GENERAL026 - Name description for business partner &1 not found ?

  The SAP error message CRM_ESOA_MAP_GENERAL026 indicates that the system is unable to find a name description for a specified business partner (BP) in the CRM system. This can occur in various scenarios, such as when trying to access or display information related to a business partner in the SAP CRM system.
  Cause:
  
  Missing Data: The most common cause is that the name description for the specified business partner has not been maintained in the system. This could be due to incomplete data entry or data migration issues.
  Incorrect Business Partner ID: The business partner ID provided may be incorrect or does not exist in the system.
  Data Synchronization Issues: If the business partner data is being synchronized between different systems (e.g., SAP ERP and SAP CRM), there may be a delay or failure in the synchronization process.
  Authorization Issues: The user may not have the necessary authorizations to view the business partner details.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner using the ID provided in the error message.
  Verify if the name description is maintained. If not, you will need to enter the required details.
  
  
  
  Correct Business Partner ID:
  
  Ensure that the business partner ID you are using is correct. Double-check for any typos or errors.
  
  
  
  Data Synchronization:
  
  If the business partner data is supposed to be synchronized from another system, check the synchronization logs for any errors.
  Ensure that the data transfer jobs are running correctly and that there are no issues with the middleware (if applicable).
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the business partner data. This can be done by checking the user roles and authorizations in the SAP system.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult the SAP documentation or support for further troubleshooting steps specific to your version of SAP CRM.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  CRMD_ORDER: CRM Order Management
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_ESOA_MAP_GENERAL026.