How To Fix CRM_ESOA_DATES_MSGCL021 - Role Code &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_DATES_MSGCL - Message class for Text Mapping

• Message number: 021

• Message text: Role Code &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_DATES_MSGCL021 - Role Code &1 does not exist ?

  The SAP error message CRM_ESOA_DATES_MSGCL021 with the description "Role Code &1 does not exist" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a specified role code in the relevant configuration or master data.
  Cause:
  
  Missing Role Code: The role code specified in the transaction or configuration does not exist in the system. This could be due to a typo, or the role may not have been created or activated.
  Configuration Issues: The role code may not be properly configured in the system, or it may have been deleted or deactivated.
  Authorization Issues: The user may not have the necessary authorizations to access the role code, leading to the system not recognizing it.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  
  Solution:
  
  Check Role Code: Verify that the role code you are using is correct. Check for any typos or incorrect entries.
  Role Configuration: Go to the relevant configuration settings in SAP and ensure that the role code exists. You can check this in the following path:
  
  Transaction Code: Use transaction BP (Business Partner) or CRMD_ORDER (for CRM Order Management) to check the role definitions.
  SPRO: Navigate to SPRO -> SAP Customizing Implementation Guide -> Customer Relationship Management -> Master Data -> Business Partner -> Define Roles.
  
  
  Create/Activate Role: If the role code does not exist, you may need to create it or activate it if it has been deactivated.
  Authorization Check: Ensure that the user has the necessary authorizations to access the role. You may need to consult with your SAP security team to verify this.
  Data Consistency Check: Run consistency checks on the relevant data to ensure there are no missing or inconsistent entries.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review the SAP documentation for CRM role management to understand how roles are defined and managed.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP CRM for further assistance.