How To Fix CRM_ES800 - Empty custom filter is not possible for &1; reset the filter

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 800

• Message text: Empty custom filter is not possible for &1; reset the filter

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES800 - Empty custom filter is not possible for &1; reset the filter ?

  The SAP error message "CRM_ES800 Empty custom filter is not possible for &1; reset the filter" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to apply a custom filter that is either empty or not properly defined. This can happen in various contexts, such as when working with reports, queries, or data views.
  Cause:
  
  Empty Filter Definition: The custom filter you are trying to apply does not have any criteria defined, which makes it invalid.
  Incorrect Filter Configuration: The filter may have been configured incorrectly, leading to an empty state.
  Data Context: The data context in which the filter is being applied may not support the filter criteria you are trying to use.
  
  Solution:
  
  
  Reset the Filter: The error message suggests resetting the filter. You can do this by:
  
  Navigating to the filter settings in the relevant transaction or report.
  Selecting the option to reset or clear the filter.
  Reapplying the filter with valid criteria.
  
  
  
  Define Valid Filter Criteria: Ensure that the custom filter has valid criteria defined. You can do this by:
  
  Opening the filter settings.
  Adding the necessary fields and values to create a meaningful filter.
  
  
  
  Check Filter Configuration: If you have access to the configuration settings, verify that the filter is set up correctly. This may involve:
  
  Reviewing the filter definition in the customizing settings.
  Ensuring that all required fields are included and properly configured.
  
  
  
  Consult Documentation: If you are unsure about how to set up filters, refer to the SAP documentation or help resources specific to the CRM module.
  
  
  User Authorization: Ensure that you have the necessary authorizations to apply custom filters. Sometimes, restrictions in user roles can lead to issues with filter application.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  By following these steps, you should be able to resolve the error and successfully apply the desired filters in your SAP CRM environment.