How To Fix CRM_ES705 - Entry deleted; you must save model of template &1 again


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ES - ES: Message Class for Enterprise Service

  • Message number: 705

  • Message text: Entry deleted; you must save model of template &1 again

  • Show details Hide details
  • What causes this issue?

    You have deleted an entry.

    System Response

    The template model at database level is no longer consistent.

    How to fix this error?

    Go to the CRM Enterprise Search workbench (transaction CRM_ES_WB), edit
    template &v1& and save it again. Then trigger a model transfer.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ES705 - Entry deleted; you must save model of template &1 again ?

    The SAP error message CRM_ES705 ("Entry deleted; you must save model of template &1 again") typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with a template or model that has been modified or deleted. This error indicates that the system cannot find the necessary data for the specified template, and as a result, you need to save the model again.

    Cause:

    1. Deleted Entry: The template or model you are trying to use has been deleted or is no longer available in the system.
    2. Data Inconsistency: There may be inconsistencies in the data related to the template, possibly due to changes made by other users or processes.
    3. Session Timeout: If the session has timed out or if there was a disruption in the connection, it may lead to this error.
    4. Authorization Issues: Lack of proper authorization to access or modify the template can also trigger this error.

    Solution:

    1. Re-save the Template: Open the template (if available) and save it again. This action will refresh the model and ensure that the system recognizes it.
    2. Check for Deletions: Verify if the template has been deleted or if there are any changes made to it. If it has been deleted, you may need to recreate it or restore it from a backup if available.
    3. Data Consistency Check: Ensure that all related data is consistent and that there are no missing entries that the template relies on.
    4. Session Management: If you suspect a session timeout, log out and log back into the system to refresh your session.
    5. Authorization Check: Ensure that you have the necessary permissions to access and modify the template. If not, contact your system administrator to grant the required access.
    6. Consult Documentation: Refer to SAP documentation or support notes related to this error for any specific patches or updates that may address the issue.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for the error code in the SAP Support Portal.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help you manage templates and models in CRM, such as CRMD_ORDER for managing CRM orders.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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