How To Fix CRM_ES704 - Functionality deactivated; you must save model of template &1 again

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 704

• Message text: Functionality deactivated; you must save model of template &1 again

What causes this issue?

You have deactivated the functionality.

System Response

The template model at database level is no longer consistent.

How to fix this error?

Go to the CRM Enterprise Search workbench (transaction CRM_ES_WB), edit
template &v1& and save it again. Then trigger a model transfer.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES704 - Functionality deactivated; you must save model of template &1 again ?

  The SAP error message "CRM_ES704 Functionality deactivated; you must save model of template &1 again" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with a template model that has been modified or is no longer active. This error indicates that the functionality related to the specified template has been deactivated, and you need to save the model again to reactivate it.
  Cause:
  
  Template Changes: The template model may have been changed or modified in a way that requires it to be saved again to ensure that all settings and configurations are up to date.
  System Updates: Changes in the system configuration or updates to the SAP system can lead to deactivation of certain functionalities.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the template, leading to this error.
  Data Inconsistencies: There may be inconsistencies in the data related to the template that need to be resolved.
  
  Solution:
  
  Re-save the Template: Open the template model specified in the error message and save it again. This action should reactivate the functionality.
  Check for Changes: Review any recent changes made to the template or related configurations that might have led to the deactivation.
  Authorization Check: Ensure that you have the necessary authorizations to access and modify the template. If not, contact your system administrator to grant the required permissions.
  System Configuration: If the issue persists, check with your SAP Basis or technical team to see if there have been any recent updates or changes to the system that could affect the template functionality.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of CRM you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. You can search for the error code (CRM_ES704) in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and templates.
  User Forums: Consider visiting SAP community forums or discussion boards where other users may have encountered similar issues and shared their solutions.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.