How To Fix CRM_ES393 - No authorization for transferring templates to Enterprise Search

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 393

• Message text: No authorization for transferring templates to Enterprise Search

What causes this issue?

Your user profile must have authorization object S_ESH_ADM in which
field ACTVT must be set to '01'.

System Response

You may not carry out the intended action.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES393 - No authorization for transferring templates to Enterprise Search ?

  The SAP error message CRM_ES393 indicates that a user does not have the necessary authorization to transfer templates to Enterprise Search. This error typically arises in the context of SAP Customer Relationship Management (CRM) when users attempt to perform actions related to Enterprise Search functionalities, such as transferring search templates.
  Cause:
  The primary cause of this error is a lack of appropriate authorizations in the user's role or profile. Specifically, the user may not have the required permissions to execute the action of transferring templates to the Enterprise Search system.
  Solution:
  To resolve the CRM_ES393 error, follow these steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to analyze the authorization check. This will show you which authorization object failed and why.
  Alternatively, you can use transaction SU01 to view the user's roles and authorizations.
  
  
  
  Review Role Assignments:
  
  Ensure that the user has the necessary roles assigned that include permissions for Enterprise Search operations. This may involve checking roles related to CRM and Enterprise Search.
  
  
  
  Modify Authorizations:
  
  If the user lacks the required authorizations, you may need to modify the existing roles or create a new role that includes the necessary authorization objects. Common authorization objects related to Enterprise Search include:
  
  S_TCODE (Transaction Codes)
  S_USER_AUTH (User Authorizations)
  S_RFC (Remote Function Call)
  
  
  Consult with your SAP security team or administrator to make the necessary changes.
  
  
  
  Testing:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to ensure that the new authorizations take effect.
  Attempt the action again to see if the error persists.
  
  
  
  Documentation and Support:
  
  If the issue continues, refer to SAP documentation or support notes related to Enterprise Search and authorization issues.
  You may also consider reaching out to SAP support for further assistance if the problem cannot be resolved internally.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU53: Display Authorization Check
  SU01: User Maintenance
  PFCG: Role Maintenance
  
  
  
  Authorization Objects:
  
  Familiarize yourself with the relevant authorization objects that pertain to the actions being performed in Enterprise Search.
  
  
  
  SAP Notes:
  
  Check for any SAP Notes that may address specific issues related to Enterprise Search and authorizations, as these can provide additional insights or solutions.
  
  
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the CRM_ES393 error.