How To Fix CRM_ES364 - Error occurred during extraction of template &1 to Enterprise Search

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 364

• Message text: Error occurred during extraction of template &1 to Enterprise Search

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES364 - Error occurred during extraction of template &1 to Enterprise Search ?

  The SAP error message CRM_ES364 indicates that there was an issue during the extraction of a template to Enterprise Search. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Possible Causes:
  
  Template Configuration Issues: The template specified in the error message may not be configured correctly or may be missing required fields.
  Data Inconsistencies: There may be inconsistencies or missing data in the underlying data sources that the template relies on.
  Authorization Issues: The user executing the extraction may not have the necessary authorizations to access the template or the data it requires.
  System Performance: Performance issues in the SAP system can lead to timeouts or failures during the extraction process.
  Technical Errors: There may be technical errors in the system, such as issues with the underlying database or application server.
  
  Solutions:
  
  
  Check Template Configuration:
  
  Review the configuration of the template specified in the error message. Ensure that all required fields are correctly defined and that the template is active.
  
  
  
  Validate Data Sources:
  
  Check the data sources that the template relies on. Ensure that there are no inconsistencies or missing data that could cause the extraction to fail.
  
  
  
  Review Authorizations:
  
  Verify that the user executing the extraction has the necessary authorizations to access the template and the data. Adjust roles and permissions as needed.
  
  
  
  Monitor System Performance:
  
  Check the performance of the SAP system. Look for any bottlenecks or resource constraints that could be affecting the extraction process. Consider optimizing system performance or scheduling the extraction during off-peak hours.
  
  
  
  Check Logs for Technical Errors:
  
  Review the system logs (transaction SLG1) for any technical errors or warnings that may provide more context about the failure. Address any underlying technical issues.
  
  
  
  Re-execute the Extraction:
  
  After addressing the above points, try re-executing the extraction process to see if the issue persists.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for Enterprise Search and CRM to ensure that all configurations are set up correctly.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.