How To Fix CRM_ES360 - Check design layer and config. of the views using the generated structure

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 360

• Message text: Check design layer and config. of the views using the generated structure

What causes this issue?

You generated the query request and result structures for a template.
These structures may already have been used in a view.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Open the views which uses the query result structure and check whether
configuration and design layer assignment (if existing) are still valid.
In case e.g. the design layer / configuration used an attribute which
was existing in the old structure but no more in the new structure (or
was renamed) you need to correct configuration and the design layer
assignment.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES360 - Check design layer and config. of the views using the generated structure ?

  The SAP error message "CRM_ES360 Check design layer and config. of the views using the generated structure" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the configuration or design of the views in the application. This error can arise due to various reasons, including inconsistencies in the data model, issues with the generated structures, or problems in the design layer of the application.
  Causes:
  
  Inconsistent Data Model: The underlying data model may have inconsistencies or missing elements that prevent the views from being generated correctly.
  Incorrect Configuration: The configuration settings for the views may not be set up correctly, leading to issues when trying to access or display data.
  Missing or Incorrect Generated Structures: The generated structures that are supposed to support the views may be missing or incorrectly defined.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may be issues with the transport that affect the views.
  Version Mismatch: There may be a version mismatch between the components of the SAP system, leading to compatibility issues.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the views in the SAP CRM system. Ensure that all necessary settings are correctly defined.
  Regenerate Structures: If the generated structures are missing or incorrect, you may need to regenerate them. This can often be done through transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator).
  Check Design Layer: Use the relevant tools in SAP to check the design layer of the application. This may involve looking at the underlying data model and ensuring that all necessary elements are present and correctly defined.
  Transport Management: If the issue arose after a transport, check the transport logs for any errors or warnings. You may need to re-transport the objects or manually adjust the configuration.
  Debugging: If the issue persists, consider debugging the application to identify the exact point of failure. This may require technical expertise in ABAP or the specific CRM module.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of your CRM system for any known issues or patches that may address the problem.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to the error message CRM_ES360. SAP frequently releases notes that address known issues and provide solutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. They can provide more detailed guidance based on your specific system configuration and version.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ES360 error in your SAP system.