How To Fix CRM_ES327 - Templ. id &1 (templ. set: &2) not transferred to ES, therefore ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 327

• Message text: Templ. id &1 (templ. set: &2) not transferred to ES, therefore ignored

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES327 - Templ. id &1 (templ. set: &2) not transferred to ES, therefore ignored ?

  The SAP error message CRM_ES327 indicates that a template ID (identified by &1) associated with a template set (identified by &2) was not transferred to the Enterprise Services (ES) layer, and as a result, it is being ignored. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the configuration or data transfer related to templates.
  Causes:
  
  Missing Template Configuration: The template ID may not be properly configured in the system, leading to it not being recognized or transferred.
  Data Transfer Issues: There may be issues in the data transfer process between the CRM system and the ES layer, possibly due to network issues or incorrect settings.
  Incompatible Template: The template may not be compatible with the ES layer or the specific version of the software being used.
  Authorization Issues: The user or process attempting to transfer the template may not have the necessary authorizations to do so.
  System Errors: There could be underlying system errors or inconsistencies that prevent the template from being processed correctly.
  
  Solutions:
  
  Check Template Configuration: Verify that the template ID and template set are correctly configured in the CRM system. Ensure that all required fields are filled out and that the template is active.
  Review Data Transfer Settings: Check the settings for data transfer to the ES layer. Ensure that the connection is properly established and that there are no network issues.
  Compatibility Check: Ensure that the template is compatible with the version of the ES layer you are using. If necessary, update the template or the ES layer.
  Authorization Review: Check the user authorizations to ensure that the user or process has the necessary permissions to transfer templates.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to CRM and ES integration for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Use relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) to investigate the configuration and status of the templates.
  Support Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.