How To Fix CRM_ES326 - Template id &1 (template set: &2) selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 326

• Message text: Template id &1 (template set: &2) selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES326 - Template id &1 (template set: &2) selected ?

  The SAP error message CRM_ES326 typically indicates that there is an issue related to the selection of a template in the SAP Customer Relationship Management (CRM) system. The message specifies that a particular template ID and template set have been selected, but there may be a problem with the configuration or availability of that template.
  Cause:
  
  Template Not Found: The specified template ID may not exist in the system or may have been deleted.
  Template Inactive: The template could be inactive or not properly configured for use.
  Authorization Issues: The user may not have the necessary authorizations to access the specified template.
  Incorrect Template Set: The template set specified may not be valid or may not contain the selected template.
  Data Inconsistency: There may be inconsistencies in the data related to the template or template set.
  
  Solution:
  
  Verify Template ID: Check if the template ID specified in the error message exists in the system. You can do this by navigating to the relevant transaction or customizing settings in SAP CRM.
  Check Template Status: Ensure that the template is active and properly configured. You may need to activate or reconfigure the template if it is inactive.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the template. This may involve checking user roles and permissions.
  Validate Template Set: Confirm that the template set specified in the error message is valid and contains the template ID. You may need to review the configuration of the template set.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the template and template set configuration.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and manage CRM orders and templates.
  Customization Settings: Check the customization settings in the SAP CRM system for templates and template sets.
  SAP Notes: Look for relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ES326 error message in SAP.