How To Fix CRM_ES256 - Save failed for &1; data is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 256

• Message text: Save failed for &1; data is inconsistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES256 - Save failed for &1; data is inconsistent ?

  The SAP error message CRM_ES256, which states "Save failed for &1; data is inconsistent," typically indicates that there is an inconsistency in the data being processed in the SAP CRM system. This error can occur during various operations, such as saving a business transaction, creating or updating a business partner, or processing a sales order.
  Causes:
  
  
  Data Inconsistency: The most common cause is that the data being saved does not meet the required integrity constraints or business rules defined in the system. This could be due to missing mandatory fields, incorrect data formats, or relationships between data entities that are not properly maintained.
  
  
  Custom Enhancements: If there are custom enhancements or modifications in the CRM system, they might be causing the inconsistency. For example, custom validations or business logic might be rejecting the data.
  
  
  Integration Issues: If the CRM system is integrated with other systems (like ERP), inconsistencies can arise from data not being synchronized properly between systems.
  
  
  User Authorizations: Sometimes, the user may not have the necessary authorizations to perform the action, leading to a failure in saving the data.
  
  
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  
  Solutions:
  
  
  Check Data Validity: Review the data being entered or modified. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats and constraints.
  
  
  Review Custom Code: If there are custom enhancements, review the code to ensure that it is not causing the inconsistency. Debugging the custom logic may help identify the issue.
  
  
  Check Integration Logs: If the CRM system is integrated with other systems, check the integration logs for any errors or warnings that might indicate where the inconsistency is occurring.
  
  
  User Authorizations: Verify that the user has the necessary authorizations to perform the action. If not, appropriate roles and permissions should be assigned.
  
  
  SAP Notes and Patches: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches may resolve known issues.
  
  
  Transaction Logs: Use transaction logs or debugging tools to trace the error and identify the specific data causing the inconsistency.
  
  
  Consult Documentation: Review the SAP documentation for the specific transaction or module you are working with to understand any specific requirements or constraints.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may want to look into transaction codes like CRMD_ORDER, BP, or others relevant to your specific CRM processes.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the CRM_ES256 error and implement a solution to resolve the data inconsistency.