How To Fix CRM_ES157 - Template &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 157

• Message text: Template &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES157 - Template &1 does not exist ?

  The SAP error message CRM_ES157, which states "Template &1 does not exist," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or use a template that is not available in the system. This can happen for various reasons, such as the template being deleted, not being created, or being incorrectly referenced.
  Causes:
  
  Template Not Created: The specified template has not been created in the system.
  Template Deleted: The template may have been deleted or is no longer available.
  Incorrect Template Name: The template name being referenced may be misspelled or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access the template.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the template from being recognized.
  
  Solutions:
  
  
  Check Template Existence:
  
  Verify if the template exists in the system. You can do this by navigating to the relevant area in the CRM where templates are managed (e.g., transaction CRMD_ORDER or using the relevant customizing transaction).
  
  
  
  Create the Template:
  
  If the template does not exist, you may need to create it. Ensure that you have the necessary permissions to create templates in the system.
  
  
  
  Correct Template Name:
  
  Double-check the name of the template you are trying to use. Ensure that it is spelled correctly and matches the name in the system.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the template. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on managing templates in CRM. This can provide insights into the correct procedures and configurations.
  
  
  
  Check Customizing Settings:
  
  If the issue persists, review the customizing settings related to templates in the CRM system. There may be specific configurations that need to be adjusted.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER (for managing CRM orders) or SPRO (for accessing the SAP Customizing Implementation Guide).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.