How To Fix CRM_ES156 - Template ID is empty; specify source template for copy process

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 156

• Message text: Template ID is empty; specify source template for copy process

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES156 - Template ID is empty; specify source template for copy process ?

  The SAP error message "CRM_ES156 Template ID is empty; specify source template for copy process" typically occurs in the SAP Customer Relationship Management (CRM) module when you are trying to copy a template or create a new document based on an existing template, but the system cannot find a valid Template ID.
  Cause:
  
  Missing Template ID: The most common cause of this error is that the Template ID field is empty or not specified in the transaction you are trying to execute.
  Incorrect Configuration: The template you are trying to use may not be properly configured or may not exist in the system.
  Authorization Issues: There may be authorization issues preventing you from accessing the template.
  Data Inconsistency: There could be inconsistencies in the data or settings related to the templates in the system.
  
  Solution:
  
  Specify a Template ID: Ensure that you enter a valid Template ID in the relevant field before executing the copy process. You can usually find the Template ID in the template management area of the CRM module.
  Check Template Configuration: Verify that the template you are trying to use is correctly configured and exists in the system. You can do this by navigating to the template management section and checking the list of available templates.
  Review Authorizations: Ensure that you have the necessary authorizations to access and use the template. You may need to contact your system administrator to check your user roles and permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the template management process in your version of SAP CRM.
  Check for Data Consistency: If you suspect data inconsistency, you may need to run consistency checks or consult with your SAP support team to resolve any underlying issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to template management in SAP CRM, such as CRMD_ORDER for managing business transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team for further assistance.