How To Fix CRM_ES124 - Toggle edit mode for previous template &1 before you continue

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 124

• Message text: Toggle edit mode for previous template &1 before you continue

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES124 - Toggle edit mode for previous template &1 before you continue ?

  The SAP error message "CRM_ES124 Toggle edit mode for previous template &1 before you continue" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to switch to a new template or perform an action that requires the previous template to be saved or closed first.
  Cause:
  This error is usually caused by the following scenarios:
  
  Unfinished Editing: The user is currently editing a template (denoted by &1) and has not saved or canceled the changes made to it.
  Multiple Templates: The system requires that you finish your work on the current template before moving on to another one.
  Session Management: The system may not allow switching templates if the previous one is still in edit mode.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  Save Changes: If you have made changes to the current template, save those changes. Look for a "Save" button or option in the interface.
  Cancel Changes: If you do not want to keep the changes, you can cancel the editing session. Look for a "Cancel" or "Close" option.
  Toggle Edit Mode: If the system allows, toggle the edit mode off for the current template. This may involve clicking a button that indicates you are done editing.
  Check for Pop-ups: Sometimes, there may be pop-up dialogs or messages that need to be addressed before you can proceed. Ensure that all dialogs are closed.
  Refresh the Page: If the issue persists, try refreshing the page or logging out and back into the system.
  
  Related Information:
  
  User Permissions: Ensure that you have the necessary permissions to edit templates in the CRM system.
  System Configuration: Sometimes, system settings or configurations may affect how templates are managed. Consult with your SAP administrator if you suspect this is the case.
  Documentation: Refer to SAP documentation or help resources for more detailed guidance on managing templates in CRM.
  Support: If the problem continues after trying the above solutions, consider reaching out to your SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error and continue working with your templates in SAP CRM.