How To Fix CRM_ERP_IL080 - LORD2 interface not loaded

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_IL -

• Message number: 080

• Message text: LORD2 interface not loaded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_IL080 - LORD2 interface not loaded ?

  The SAP error message "CRM_ERP_IL080 LORD2 interface not loaded" typically indicates that the system is unable to find or access the necessary interface for the integration between the CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems. This can occur due to various reasons, including configuration issues, missing components, or system inconsistencies.
  Causes:
  
  Missing or Inactive Interface: The LORD2 interface may not be activated or properly configured in the system.
  Transport Issues: If the interface was recently transported from another system, there may have been issues during the transport process.
  Authorization Issues: The user may not have the necessary authorizations to access the interface.
  System Configuration: Incorrect configuration settings in either the CRM or ERP system can lead to this error.
  Version Compatibility: There may be compatibility issues between the versions of the CRM and ERP systems.
  
  Solutions:
  
  
  Check Interface Activation:
  
  Go to transaction code SPRO and navigate to the relevant configuration settings for the CRM-ERP integration.
  Ensure that the LORD2 interface is activated and properly configured.
  
  
  
  Review Transport Logs:
  
  If the interface was recently transported, check the transport logs for any errors or warnings that may indicate issues during the transport process.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary authorizations to access the LORD2 interface. This can be done through transaction code SU53 to analyze authorization failures.
  
  
  
  System Configuration Review:
  
  Review the configuration settings in both the CRM and ERP systems to ensure they are correctly set up for integration. This includes checking settings related to middleware and communication.
  
  
  
  Check for Notes and Patches:
  
  Look for SAP Notes or patches related to the LORD2 interface. Sometimes, SAP releases updates that address known issues.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for the CRM-ERP integration to ensure that all necessary steps have been followed.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SLG1 (Application Log), and SM21 (System Log) for troubleshooting.
  Integration Framework: Understanding the SAP Process Integration (PI) or SAP Process Orchestration (PO) can be beneficial, as these tools often facilitate communication between CRM and ERP systems.
  Documentation: Always refer to the latest SAP Help Portal for detailed documentation on CRM-ERP integration and specific error messages.
  
  By following these steps, you should be able to identify and resolve the issue related to the "CRM_ERP_IL080 LORD2 interface not loaded" error message.