How To Fix CRM_ERP_IL078 - Your configuration has been lost. Reading from shared memory failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_IL -

• Message number: 078

• Message text: Your configuration has been lost. Reading from shared memory failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_IL078 - Your configuration has been lost. Reading from shared memory failed ?

  The SAP error message CRM_ERP_IL078 ("Your configuration has been lost. Reading from shared memory failed") typically indicates an issue with the shared memory used by the SAP system for inter-process communication. This error can occur in various scenarios, particularly when there are problems with the configuration or the memory allocation for the CRM and ERP systems.
  Causes:
  
  Shared Memory Issues: The shared memory segment may not be properly allocated or may have been deleted or corrupted.
  Configuration Changes: Recent changes in configuration settings or updates that affect the shared memory settings.
  System Resource Limitations: Insufficient system resources (like memory) can lead to failures in reading from shared memory.
  Network Issues: If the systems are distributed, network issues can prevent proper communication between the CRM and ERP systems.
  Version Compatibility: Mismatched versions of the CRM and ERP systems can lead to compatibility issues.
  
  Solutions:
  
  
  Check Shared Memory Configuration:
  
  Use transaction code SM51 to check the status of the application servers