How To Fix CRM_ERP_IL060 - Could not delete configuration identifier &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_IL -

• Message number: 060

• Message text: Could not delete configuration identifier &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_IL060 - Could not delete configuration identifier &1 ?

  The SAP error message CRM_ERP_IL060 indicates that the system could not delete a configuration identifier, which is typically related to issues in the integration between SAP CRM (Customer Relationship Management) and SAP ERP (Enterprise Resource Planning) systems. This error can occur in various scenarios, such as when trying to delete a configuration for a product or service that is linked to a sales order, quotation, or other transactional data.
  Causes:
  
  Existing Dependencies: The configuration identifier you are trying to delete may still be linked to existing documents or transactions in the system, such as sales orders, quotations, or contracts.
  Authorization Issues: The user may not have the necessary authorizations to delete the configuration identifier.
  Data Integrity Constraints: There may be data integrity constraints that prevent the deletion of the configuration identifier.
  System Locking: The configuration identifier might be locked by another process or user, preventing its deletion.
  
  Solutions:
  
  
  Check Dependencies: Before attempting to delete the configuration identifier, check if it is linked to any existing documents. You can do this by reviewing related sales orders, quotations, or contracts. If there are dependencies, you may need to delete or modify those documents first.
  
  
  Review Authorizations: Ensure that the user attempting to delete the configuration identifier has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  Unlock the Identifier: If the configuration identifier is locked, you may need to identify the user or process that is holding the lock and resolve it. You can use transaction codes like SM12 (to view and delete locks) to check for any locks on the configuration identifier.
  
  
  Use Transaction Codes: Utilize relevant transaction codes to manage configurations. For example, you can use transaction codes like CRMD_ORDER to manage CRM orders or VA02 for sales orders in ERP.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues related to this error.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps leading to it and any relevant transaction codes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to CRM and ERP integration, such as CRMD_ORDER, VA02, VA03, and others that may help in managing configurations and orders.
  Documentation: Review SAP documentation related to CRM-ERP integration and configuration management for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.