How To Fix CRM_ERP_IL053 - Could not find configuration identifier

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_IL -

• Message number: 053

• Message text: Could not find configuration identifier

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_IL053 - Could not find configuration identifier ?

  The SAP error message CRM_ERP_IL053: Could not find configuration identifier typically occurs in the context of SAP CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) integration, particularly when dealing with product configuration or variant configuration scenarios.
  Cause:
  The error usually arises due to one or more of the following reasons:
  
  
  Missing Configuration Identifier: The system is unable to find the configuration identifier that is required for the product or item being processed. This could be due to incorrect or incomplete data in the configuration settings.
  
  
  Data Inconsistency: There may be inconsistencies in the master data between the CRM and ERP systems, such as missing or incorrect entries in the product master or configuration profiles.
  
  
  Integration Issues: Problems in the integration setup between CRM and ERP systems can lead to the inability to retrieve the necessary configuration identifiers.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the configuration data.
  
  
  Incorrect Configuration Profile: The configuration profile assigned to the product may not be set up correctly or may not exist in the system.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Verify that the configuration identifier exists in the system. You can do this by checking the relevant configuration profiles in the ERP system.
  Ensure that the configuration profile is correctly assigned to the product in both CRM and ERP.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the master data in both systems. Ensure that the product master data is synchronized and that all necessary fields are populated correctly.
  
  
  
  Integration Configuration:
  
  Review the integration settings between CRM and ERP. Ensure that the middleware (if used) is correctly configured and that there are no errors in the data transfer.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the configuration data. Check the roles and authorizations assigned to the user.
  
  
  
  Debugging:
  
  If the issue persists, consider using transaction codes like SLG1 (Application Log) to check for any related logs that might provide more context on the error.
  You can also use transaction SE37 to analyze the function modules involved in the configuration process.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to CRM and ERP integration for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for CRM order management and VA01 for sales order creation in ERP.
  SAP Notes: Search for SAP Notes related to CRM_ERP_IL053 for any specific patches or updates that may address the issue.
  Documentation: Review SAP Help documentation for both CRM and ERP to understand the configuration processes and integration points.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.