How To Fix CRM_ERP_IL030 - The credit limit has been exceeded by &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_IL -

• Message number: 030

• Message text: The credit limit has been exceeded by &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_IL030 - The credit limit has been exceeded by &1 &2 ?

  The SAP error message CRM_ERP_IL030 indicates that a credit limit has been exceeded for a customer. This message typically arises in the context of sales and distribution processes, where credit management is enforced to prevent customers from exceeding their approved credit limits.
  Cause:
  The error occurs when a transaction (such as a sales order, delivery, or invoice) is attempted for a customer whose total outstanding balance exceeds the predefined credit limit set in the system. The parameters that contribute to this situation include:
  
  Outstanding Receivables: The total amount that the customer currently owes.
  Credit Limit: The maximum amount of credit that has been approved for the customer.
  Open Orders: Any pending orders that have not yet been invoiced or delivered, which may also count against the credit limit.
  
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Review Customer Credit Limit:
  
  Check the customer's credit limit in the system. You can do this by navigating to the customer master data (transaction code XD03 for general data or FD03 for financial data).
  If necessary, increase the credit limit after ensuring that it aligns with your company's credit policies.
  
  
  
  Check Outstanding Balances:
  
  Review the customer's outstanding invoices and open orders to understand why the limit is being exceeded. This can be done through reports or transaction codes like FBL5N (Customer Line Item Display).
  
  
  
  Payment Collection:
  
  If the customer has overdue invoices, consider reaching out to them for payment. Once payments are received, the outstanding balance will decrease, potentially resolving the issue.
  
  
  
  Adjust Open Orders:
  
  If there are open orders that are not yet delivered or invoiced, consider whether they can be canceled or modified to reduce the total exposure.
  
  
  
  Credit Management Settings:
  
  Review the credit management settings in your SAP system. Ensure that the credit control area and risk categories are set up correctly to reflect your business requirements.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about adjusting credit limits or handling customer accounts, consult with your finance or credit management team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management) and FD33 (Display Customer Credit Management).
  Credit Management Configuration: Understanding the configuration settings in the SAP system for credit management can help in troubleshooting and preventing similar issues in the future.
  Documentation: Refer to SAP documentation or help files for detailed information on credit management processes and error handling.
  
  By following these steps, you should be able to address the CRM_ERP_IL030 error effectively.