How To Fix CRM_ERMS_WORKBENCH016 - &1 out of &2 e-mails have been processed successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_WORKBENCH -

• Message number: 016

• Message text: &1 out of &2 e-mails have been processed successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_WORKBENCH016 - &1 out of &2 e-mails have been processed successfully ?

  The SAP error message CRM_ERMS_WORKBENCH016 indicates that a certain number of emails have been processed successfully, but it also implies that there may be issues with the remaining emails in the batch. The message format typically looks like this: "CRM_ERMS_WORKBENCH016 &1 out of &2 e-mails have been processed successfully," where &1 represents the number of successfully processed emails and &2 represents the total number of emails attempted.
  Cause:
  
  Email Format Issues: Some emails may not be in the correct format or may contain invalid addresses.
  System Configuration: There may be configuration issues in the CRM system or the email processing settings.
  Network Issues: Temporary network issues could prevent some emails from being sent or processed.
  Email Content: Certain emails may contain content that triggers spam filters or violates policies.
  System Limits: There may be limits on the number of emails that can be processed in a single batch.
  
  Solution:
  
  Check Logs: Review the application logs for detailed error messages related to the emails that failed to process. This can provide insights into what went wrong.
  Validate Email Addresses: Ensure that all email addresses are valid and correctly formatted.
  Review Configuration: Check the configuration settings for the email processing in the CRM system. Ensure that all necessary parameters are set correctly.
  Test Network Connectivity: Ensure that there are no network issues affecting the email server or the CRM system.
  Content Review: Check the content of the emails that failed to process for any issues that might cause them to be rejected.
  Batch Size: If the issue persists, consider reducing the batch size of emails being processed to see if that resolves the problem.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the status of the emails and related documents.
  SAP Notes: Check for any relevant SAP Notes that might address known issues with email processing in your version of SAP CRM.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to ensure that all emails are processed successfully.