How To Fix CRM_ERMS_WORKBENCH015 - Cannot process e-mails; select 100 e-mails or less

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_WORKBENCH -

• Message number: 015

• Message text: Cannot process e-mails; select 100 e-mails or less

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_WORKBENCH015 - Cannot process e-mails; select 100 e-mails or less ?

  The SAP error message CRM_ERMS_WORKBENCH015 indicates that the system is unable to process more than 100 emails at a time in the CRM Email Response Management System (ERMS). This limitation is in place to ensure system performance and stability during email processing.
  
  Cause:
  The error occurs when a user attempts to select and process more than 100 emails simultaneously in the ERMS workbench. The system has a built-in restriction to prevent performance degradation that could arise from processing a large number of emails at once.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Limit Selection: When processing emails in the ERMS workbench, ensure that you select 100 emails or fewer. You can do this by:
  
  Manually selecting emails in smaller batches.
  Using filters to narrow down the selection to a manageable number.
  
  
  
  Batch Processing: If you have a large number of emails to process, consider breaking them down into smaller batches. Process each batch of