How To Fix CRM_ERMS_RULE_BSP064 - You do not have authorization to release draft rules in policy '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_RULE_BSP - Messages for the PCC UI Rule Editor for ERMS

• Message number: 064

• Message text: You do not have authorization to release draft rules in policy '&1'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_RULE_BSP064 - You do not have authorization to release draft rules in policy '&1' ?

  The SAP error message CRM_ERMS_RULE_BSP064 indicates that a user does not have the necessary authorization to release draft rules in a specific policy. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with the ERMS (Enhanced Relationship Management Service) rules.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. The user attempting to release the draft rules does not have the required permissions to perform this action on the specified policy.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check which authorization object is missing.
  Review the user's roles and authorizations to ensure they have the necessary permissions.
  
  
  
  Adjust Authorizations:
  
  If you identify that the user lacks specific authorizations, you may need to adjust their roles or create a new role that includes the required authorizations.
  The relevant authorization objects may include CRM_ERMS_RULE or similar objects related to ERMS rules and policies.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary access to modify roles or authorizations, consult with your SAP security team or administrator. They can help you identify the missing authorizations and make the necessary adjustments.
  
  
  
  Testing:
  
  After making changes to the user's authorizations, have the user log out and log back in to ensure that the new permissions take effect.
  Attempt to release the draft rules again to verify that the issue has been resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects related to CRM and ERMS. This can help in understanding what permissions are necessary for specific actions.
  SAP Notes: Check for any SAP Notes related to this error message or the ERMS functionality. SAP Notes may provide additional insights or patches that could resolve known issues.
  Documentation: Review SAP documentation on ERMS and authorization management to better understand how to manage roles and permissions effectively.
  
  By following these steps, you should be able to resolve the authorization issue and successfully release draft rules in the specified policy.