How To Fix CRM_ERMS_POLICY_UI006 - No event is selected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ERMS_POLICY_UI - Messages for ERMS Policy UI

  • Message number: 006

  • Message text: No event is selected

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ERMS_POLICY_UI006 - No event is selected ?

    The SAP error message CRM_ERMS_POLICY_UI006: No event is selected typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when working with the Event Management or the CRM Service Request Management functionalities. This error indicates that the system expects an event to be selected for processing, but none has been chosen.

    Cause:

    1. No Event Selected: The most straightforward cause is that the user has not selected any event from the list or dropdown menu when trying to perform an action that requires an event.
    2. User Interface Issue: There may be a problem with the user interface where the event selection is not properly displayed or is disabled.
    3. Authorization Issues: The user may not have the necessary authorizations to view or select events.
    4. Configuration Issues: There could be a configuration issue in the CRM system that prevents events from being displayed or selected.

    Solution:

    1. Select an Event: Ensure that you have selected an event from the available list before proceeding with the action that triggered the error.
    2. Check User Interface: Refresh the page or navigate back to the event selection screen to ensure that the interface is functioning correctly.
    3. Review Authorizations: Check if the user has the necessary authorizations to view and select events. This may require coordination with your SAP security team.
    4. Configuration Check: If the issue persists, consult with your SAP Basis or CRM configuration team to ensure that the event management settings are correctly configured.
    5. System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Refer to the official SAP documentation for CRM Event Management to understand the expected behavior and configuration settings.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem continues after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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