How To Fix CRM_ERMS_CAT_MSG315 - Schema must be "Hierarchical Categorization" to use external category

CRM_ERMS_CAT_MSG315 - Overview

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 315

• Message text: Schema must be "Hierarchical Categorization" to use external category

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG315 - Schema must be "Hierarchical Categorization" to use external category ?

  The SAP error message CRM_ERMS_CAT_MSG315 indicates that the categorization schema you are trying to use is not set up correctly for the operation you are attempting. Specifically, it states that the schema must be "Hierarchical Categorization" to use an external category.
  
  Cause:
  
  Incorrect Categorization Schema: The categorization schema you are using is not defined as a hierarchical schema. The system requires a hierarchical structure to utilize external categories effectively.
  
  Configuration Issues: There may be a misconfiguration in the categorization settings within the SAP CRM system.
  External Category Usage: You are trying to use an external category that is not compatible with the current categorization schema.
  
  
  Solution:
  
  
  Check Categorization Schema:
  
  Go to the SAP CRM Customizing settings (transaction code SPRO).
  Navigate to the section for categorization and check the settings for the categorization schema you are using.
  Ensure that the schema is set to "Hierarchical Categorization".
  
  
  
  Change Schema:
  
  If the current schema is not hierarchical, you may need to create a new