How To Fix CRM_ERMS_CAT_MSG310 - Schemas have different labels in language "&1"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 310

• Message text: Schemas have different labels in language "&1"

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The schemas to be merged have different labels in the language "&V1&".
The label of the leading schema is therefore assigned in the merged
schema.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG310 - Schemas have different labels in language "&1" ?

  The SAP error message CRM_ERMS_CAT_MSG310 indicates that there is a mismatch in the labels of schemas in a specific language. This typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Enterprise Resource Management System (ERMS) and its categorization features.
  Cause:
  The error arises when the system detects that the labels (or descriptions) of the schemas used in the CRM system are not consistent across different language versions. This inconsistency can occur due to:
  
  Missing Translations: Some schema labels may not have been translated into the specified language.
  Inconsistent Updates: If schemas were updated or modified in one language but not in others, it can lead to discrepancies.
  Configuration Issues: Incorrect configuration settings in the CRM system can also lead to this error.
  
  Solution:
  To resolve the CRM_ERMS_CAT_MSG310 error, you can follow these steps:
  
  
  Check Schema Labels:
  
  Go to the transaction code for managing schemas (e.g., CRMD_ORDER or CRMD_ORDERADM_H).
  Verify that all schema labels are correctly defined for the language indicated in the error message.
  
  
  
  Update Missing Translations:
  
  If you find that some labels are missing translations, you can add them using the transaction code SE63 (Translation).
  Ensure that all relevant schema labels are translated into the specified language.
  
  
  
  Consistency Check:
  
  Perform a consistency check on the schemas to ensure that all labels are aligned across different languages.
  You may need to consult with your SAP Basis or functional team to run any necessary reports or checks.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to the ERMS and categorization to ensure that they are set up correctly.
  Make sure that the language settings in the user profile match the language of the schemas being used.
  
  
  
  Transport Requests:
  
  If changes were made in a development environment, ensure that the transport requests are correctly moved to the production environment.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or patches that may be available.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE63, and SPRO for configuration.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  Language Settings: Understand how language settings work in SAP and how they can affect schema labels and translations.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.