How To Fix CRM_ERMS_CAT_MSG030 - Duplicates with category ID "&1" on different hierarchy levels

CRM_ERMS_CAT_MSG030 - Overview

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 030

• Message text: Duplicates with category ID "&1" on different hierarchy levels

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG030 - Duplicates with category ID "&1" on different hierarchy levels ?

  The SAP error message CRM_ERMS_CAT_MSG030 indicates that there are duplicate entries for a category ID at different hierarchy levels within the CRM system. This typically occurs in the context of categorization in the SAP CRM system, where categories are used to classify business objects like service requests, complaints, or opportunities.
  
  Cause:
  
  
  Duplicate Category Entries: The error arises when the same category ID is assigned to multiple nodes in the hierarchy, which is not allowed. This can happen if:
  
  The same category is mistakenly created at different levels of the hierarchy.
  There are inconsistencies in the category assignment during data entry or migration.
  Changes in the hierarchy structure that lead to overlapping category assignments.
  
  
  
  Hierarchy Structure Issues: The hierarchy may not be properly defined, leading to conflicts in category assignments.
  
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify Duplicates:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the category assignments.
  Review the category hierarchy in the SAP