How To Fix CRM_ERMS_CAT_MSG017 - No schema description maintained for language &1; displaying language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 017

• Message text: No schema description maintained for language &1; displaying language &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG017 - No schema description maintained for language &1; displaying language &2 ?

  The SAP error message CRM_ERMS_CAT_MSG017 indicates that there is no schema description maintained for a specific language in the CRM system. This error typically arises in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with email response management or similar functionalities that rely on language-specific templates or schemas.
  Cause:
  The error occurs when:
  
  A schema (template) for a specific language is not defined in the system.
  The system is trying to display or process a message in a language for which no corresponding schema exists.
  There may be a mismatch between the language settings of the user and the available schemas.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Schema Configuration:
  
  Go to the transaction code CRMCMP or CRMD_ORDER to access the configuration settings for the CRM system.
  Navigate to the area where schemas are defined (e.g., under the Email Response Management settings).
  Ensure that a schema is defined for the language indicated in the error message (language &1).
  
  
  
  Maintain Schema for the Required Language:
  
  If a schema does not exist for the required language, create a new schema or copy an existing one and translate it into the required language.
  Make sure to save the changes and activate the schema.
  
  
  
  Check User Language Settings:
  
  Verify the language settings of the user who is encountering the error. This can be done in the user profile settings.
  Ensure that the user’s language matches one of the languages for which schemas are defined.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed instructions on maintaining schemas and language settings in CRM.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMCMP, CRMD_ORDER, and others related to CRM configuration.
  Language Settings: Understand how language settings work in SAP and how they can affect various functionalities.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.