How To Fix CRM_ERMS_CAT_CA103 - Not enough free memory for shared memory areas; check system settings

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_CA - Messages for ERMS Categorization Object/Database Layer

• Message number: 103

• Message text: Not enough free memory for shared memory areas; check system settings

What causes this issue?

Free memory for shared objects is used up.

System Response

The system cannot load additional categorization schemas into shared
memory areas.

How to fix this error?

As a short term solution, you can delete loaded categorization schemas
from the shared objects memory (transaction
<DS:TRAN.CRM_ERMS_SHM_MANAGER>CRM_ERMS_SHM_MANAGER</>).
For a long term solution, see the recommendations in SAP Note 1742184.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_CA103 - Not enough free memory for shared memory areas; check system settings ?

  The SAP error message CRM_ERMS_CAT_CA103 indicates that there is not enough free memory available for shared memory areas in the SAP system. This can occur due to various reasons, including system configuration issues, insufficient memory allocation, or high memory consumption by other processes.
  Causes:
  
  Insufficient Memory Allocation: The SAP system may not have enough memory allocated for shared memory areas.
  High Memory Usage: Other processes or applications running on the server may be consuming a significant amount of memory, leaving little available for SAP.
  Configuration Issues: Incorrect settings in the SAP profile parameters related to memory management can lead to this error.
  Memory Leaks: Certain applications or processes may have memory leaks, causing them to consume more memory over time.
  
  Solutions:
  
  
  Check Memory Allocation:
  
  Review the SAP instance profile parameters related to memory allocation, such as abap/heap_area_dia, abap/heap_area_nondia, and enque/table_size.
  Increase the values of these parameters if they are set too low.
  
  
  
  Monitor Memory Usage:
  
  Use transaction codes like SM50 (Process Overview) and SM66 (Global Process Overview) to monitor the memory usage of different processes.
  Identify any processes that are consuming excessive memory and take appropriate action (e.g., restart, optimize).
  
  
  
  Adjust Operating System Settings:
  
  Check the operating system's memory settings and ensure that there is enough physical and virtual memory available.
  If necessary, increase the swap space or virtual memory on the server.
  
  
  
  Restart the SAP System:
  
  If the issue persists, consider restarting the SAP system to clear memory and reset processes.
  
  
  
  Check for Memory Leaks:
  
  Investigate if any custom code or third-party applications are causing memory leaks. Use tools like ST22 (Dump Analysis) to analyze short dumps related to memory issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional guidance.
  
  
  
  System Upgrade:
  
  If the system is consistently running out of memory, consider upgrading the hardware or optimizing the system landscape.
  
  
  
  Related Information:
  
  SAP Memory Management: Understanding how SAP manages memory can help in configuring the system appropriately. Refer to the SAP documentation on memory management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  SAP Support: If the problem persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ERMS_CAT_CA103 error effectively.