How To Fix CRM_ERMS_CAT_CA102 - Error during DELETE from table &1 (RC =&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_CA - Messages for ERMS Categorization Object/Database Layer

• Message number: 102

• Message text: Error during DELETE from table &1 (RC =&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_CA102 - Error during DELETE from table &1 (RC =&2) ?

  The SAP error message CRM_ERMS_CAT_CA102 typically indicates that there was an error during a DELETE operation from a specific database table. The message format suggests that it is related to the CRM (Customer Relationship Management) module, particularly in the context of the ERMS (Email Response Management System) component.
  Cause:
  The error can occur due to several reasons, including but not limited to:
  
  Foreign Key Constraints: The record you are trying to delete may be referenced by other records in related tables, which prevents the deletion due to foreign key constraints.
  Locking Issues: The record may be locked by another transaction or user, preventing the DELETE operation from completing.
  Database Issues: There may be underlying database issues, such as corruption or misconfiguration, that are causing the DELETE operation to fail.
  Authorization Issues: The user executing the DELETE operation may not have the necessary permissions to perform the action on the specified table.
  Data Integrity Issues: There may be data integrity issues that prevent the deletion of the record.
  
  Solution:
  To resolve the CRM_ERMS_CAT_CA102 error, you can take the following steps:
  
  
  Check Foreign Key Constraints: Review the database schema to identify any foreign key relationships that may be preventing the deletion. You may need to delete or update related records first.
  
  
  Check for Locks: Use transaction codes like SM12 to check for locks on the table or record you are trying to delete. If you find locks, you may need to wait for the other transaction to complete or resolve the lock.
  
  
  Review Authorizations: Ensure that the user executing the DELETE operation has the necessary authorizations to perform the action on the specified table.
  
  
  Check Database Logs: Review the database logs for any errors or warnings that may provide more context about the failure.
  
  
  Test in a Development Environment: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SE37 (Function Module) to analyze the database structure and related function modules.
  Debugging: If you have access to the development environment, you can use the debugger to step through the code that is executing the DELETE operation to identify where it is failing.
  Documentation: Review the official SAP documentation for the CRM and ERMS components for any specific guidelines or best practices related to data management.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ERMS_CAT_CA102 error effectively.