Message type: E = Error
Message class: CRM_ENG_TEST_CASE - Engine Test Case
Message number: 002
Message text: Err: Point transaction non-qualifying points incorrect
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CRM_ENG_TEST_CASE002
- Err: Point transaction non-qualifying points incorrect ?The SAP error message CRM_ENG_TEST_CASE002 with the description "Point transaction non-qualifying points incorrect" typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with point transactions, particularly in scenarios involving loyalty programs or point management.
Cause: This error usually arises due to one or more of the following reasons: Incorrect Configuration: The configuration settings for point transactions may not be set up correctly. This includes settings related to point accumulation, redemption, or qualification criteria. Data Inconsistencies: There may be inconsistencies in the data related to the point transactions, such as incorrect point values, invalid customer data, or mismatched transaction types. Business Rules Violation: The transaction may not meet the defined business rules for qualifying points. For example, certain transactions may not qualify for point accumulation based on predefined criteria. System Bugs or Issues: There could be bugs or issues in the SAP system that are causing the error to be triggered incorrectly.
Solution: To resolve
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