How To Fix CRM_EMAIL_ACTIVITY025 - More than one &1 found; please select one

CRM_EMAIL_ACTIVITY025 - Overview

• Message type: E = Error

• Message class: CRM_EMAIL_ACTIVITY - messages used for basic email functionality

• Message number: 025

• Message text: More than one &1 found; please select one

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL_ACTIVITY025 - More than one &1 found; please select one ?

  The SAP error message CRM_EMAIL_ACTIVITY025 indicates that there are multiple entries found for a specific email activity, and the system requires the user to select one of them to proceed. This typically occurs in the context of CRM (Customer Relationship Management) when dealing with email activities or communications.
  
  Cause:
  
  
  Duplicate Entries: The primary cause of this error is that there are multiple email activities that match the criteria of the action you are trying to perform. This could happen if:
  
  Multiple email activities have been created for the same customer or interaction.
  The search criteria used to retrieve the email activities are too broad, resulting in multiple matches.
  
  
  
  System Configuration: Sometimes, the configuration settings in the CRM system may lead to the generation of multiple entries for the same activity.
  
  
  
  Solution:
  
  
  Select an Entry: The immediate solution is to review the list of email activities presented and select the appropriate one that you want to work with.