How To Fix CRM_EMAIL702 - Error updating e-mail &1; E-mail not saved

CRM_EMAIL702 - Overview

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 702

• Message text: Error updating e-mail &1; E-mail not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL702 - Error updating e-mail &1; E-mail not saved ?

  The SAP error message CRM_EMAIL702 indicates that there was an issue while trying to update or save an email in the SAP CRM system. This error can occur due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  
  Data Validation Issues: The email data being processed may not meet the required validation criteria set in the system. This could include missing mandatory fields or incorrect data formats.
  
  
  Authorization Issues: The user attempting to save the email may not have the necessary authorizations to perform this action.
  
  
  System Configuration: There may be configuration issues in the CRM system related to email handling or integration with other systems.
  
  
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  
  Email Format Issues: The email content or format may not be compatible with the system's