How To Fix CRM_EDR_MESSAGES003 - Change is not possible because the EDR is already marked for deletion

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR_MESSAGES - messages for API Methods

• Message number: 003

• Message text: Change is not possible because the EDR is already marked for deletion

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR_MESSAGES003 - Change is not possible because the EDR is already marked for deletion ?

  The SAP error message CRM_EDR_MESSAGES003 indicates that a specific EDR (Event Data Record) is already marked for deletion, which means that any changes to that record cannot be made. This situation typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with event data records that are part of a business process.
  Cause:
  
  EDR Status: The EDR has been flagged for deletion, which prevents any modifications or changes to it.
  Business Process Flow: The EDR may be part of a workflow or business process that has already initiated a deletion sequence.
  User Action: A user or automated process may have marked the EDR for deletion, either intentionally or inadvertently.
  
  Solution:
  
  Check EDR Status: Verify the status of the EDR in the system. You can do this by navigating to the relevant transaction or using the appropriate report to view the EDR details.
  Undo Deletion: If the EDR was marked for deletion by mistake, you may need to reverse this action. This typically involves changing the status of the EDR back to an active state, if the system allows it.
  Consult Documentation: Review the SAP documentation or help files related to EDR management to understand the implications of marking an EDR for deletion and the steps to rectify it.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with EDRs, such as CRMD_ORDER or CRMD_ORDERADM_H, to view and manage EDRs.
  Authorization: Ensure that you have the necessary authorizations to modify EDRs in the system.
  System Logs: Check system logs or change logs to see who marked the EDR for deletion and why, which may provide insights into the issue.
  Business Process Impact: Understand how the deletion of EDRs impacts your business processes and whether there are any dependencies that need to be addressed.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the CRM error message CRM_EDR_MESSAGES003.