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Message type: E = Error
Message class: CRM_EDR_MESSAGES - messages for API Methods
Message number: 003
Message text: Change is not possible because the EDR is already marked for deletion
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message CRM_EDR_MESSAGES003 indicates that a specific EDR (Event Data Record) is already marked for deletion, which means that any changes to that record cannot be made. This situation typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with event data records that are part of a business process.
Cause:
- EDR Status: The EDR has been flagged for deletion, which prevents any modifications or changes to it.
- Business Process Flow: The EDR may be part of a workflow or business process that has already initiated a deletion sequence.
- User Action: A user or automated process may have marked the EDR for deletion, either intentionally or inadvertently.
Solution:
- Check EDR Status: Verify the status of the EDR in the system. You can do this by navigating to the relevant transaction or using the appropriate report to view the EDR details.
- Undo Deletion: If the EDR was marked for deletion by mistake, you may need to reverse this action. This typically involves changing the status of the EDR back to an active state, if the system allows it.
- Consult Documentation: Review the SAP documentation or help files related to EDR management to understand the implications of marking an EDR for deletion and the steps to rectify it.
- Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
Related Information:
CRMD_ORDER
or CRMD_ORDERADM_H
, to view and manage EDRs.By following these steps, you should be able to diagnose and potentially resolve the issue related to the CRM error message CRM_EDR_MESSAGES003.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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