How To Fix CRM_EDR_MESSAGES002 - Dispute is not possible

CRM_EDR_MESSAGES002 - Overview

• Message type: E = Error

• Message class: CRM_EDR_MESSAGES - messages for API Methods

• Message number: 002

• Message text: Dispute is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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CRM_EDR_MESSAGES002 - Details

• The SAP error message "CRM_EDR_MESSAGES002: Dispute is not possible" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with disputes or claims related to billing or sales orders. This error indicates that the system has determined that a dispute cannot be processed for the specific transaction or document in question.
  Causes:
  
  Document Status: The document (e.g., sales order, invoice) may be in a status that does not allow for disputes. For example, if the document is already completed or archived, the system may prevent any further actions.
  
  Configuration Issues: There may be configuration settings in the CRM system that restrict dispute processing for certain types of documents or customers.
  Missing Data: Required fields or data may be missing from the dispute request, preventing the system from processing it.
  Authorization Issues: The user may not have the necessary permissions to initiate a dispute for the document in question.
  Business Rules: