CRM_DWP313 - Internal error occurred during reading of tasks &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DWP - Messages for CRM Resource Planning Tool

• Message number: 313

• Message text: Internal error occurred during reading of tasks &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DWP313 - Internal error occurred during reading of tasks &1 ?

  The SAP error message CRM_DWP313 indicates that an internal error occurred while reading tasks in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, including data inconsistencies, issues with the underlying database, or problems with the configuration of the CRM system.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the task data that the system is trying to read.
  Database Issues: Problems with the database, such as locks, deadlocks, or corruption, can lead to this error.
  Configuration Issues: Incorrect configuration settings in the CRM system or related components may cause the error.
  System Bugs: There may be bugs in the SAP CRM software that lead to this error under certain conditions.
  Authorization Issues: Lack of proper authorizations for the user trying to access the tasks can also trigger this error.
  
  Solutions:
  
  
  Check for Data Consistency:
  
  Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies.
  Run consistency checks or repair tools provided by SAP.
  
  
  
  Database Maintenance:
  
  Check the database logs for any issues.
  Perform database maintenance tasks, such as re-indexing or updating statistics.
  
  
  
  Review Configuration:
  
  Verify the configuration settings in the CRM system to ensure they are set up correctly.
  Check for any recent changes in configuration that might have triggered the error.
  
  
  
  Check for System Notes and Patches:
  
  Look for any SAP Notes related to the error message CRM_DWP313 in the SAP Support Portal.
  Apply any relevant patches or updates that may address known issues.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the tasks.
  Review the role assignments and authorization objects related to CRM tasks.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in diagnosing the issue.
  SAP Notes: Regularly check for SAP Notes that may provide additional insights or solutions for this specific error.
  System Logs: Review system logs (transaction SM21) for any related error messages or warnings that occurred around the same time as the CRM_DWP313 error.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.