How To Fix CRM_DWP104 - Choose a service representative

CRM_DWP104 - Overview

• Message type: E = Error

• Message class: CRM_DWP - Messages for CRM Resource Planning Tool

• Message number: 104

• Message text: Choose a service representative

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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CRM_DWP104 - Details

• The SAP error message CRM_DWP104, which states "Choose a service representative," typically occurs in the SAP Customer Relationship Management (CRM) module when a user is trying to create or process a service request or activity but has not selected a service representative (or agent) for the task.
  
  Cause:
  
  Missing Service Representative: The most common cause of this error is that the user has not selected a service representative in the relevant field.
  
  Configuration Issues: There may be configuration issues in the CRM system that prevent the selection of a service representative.
  User Permissions: The user may not have the necessary permissions to view or select service representatives.
  Data Inconsistencies: There could be inconsistencies in the master data related to service representatives.
  
  
  Solution:
  
  Select a Service Representative: Ensure that you select a service representative from the available list. This is usually done in the service request or activity creation screen.
  Check Configuration: If the option to select a service