How To Fix CRM_DPP_ILM_TEST015 - ILM object &1, rule with ID &2, field with name &3 has different value

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP_ILM_TEST - CRM Data Privacy: Messages for ILM tests

• Message number: 015

• Message text: ILM object &1, rule with ID &2, field with name &3 has different value

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP_ILM_TEST015 - ILM object &1, rule with ID &2, field with name &3 has different value ?

  The SAP error message CRM_DPP_ILM_TEST015 indicates an issue related to the Information Lifecycle Management (ILM) in the context of SAP Customer Relationship Management (CRM). This error typically arises when there is a mismatch in the values of a specific field in the ILM object, rule, or configuration.
  Cause:
  The error message suggests that there is a discrepancy between the expected value and the actual value of a field in the ILM object. This can occur due to several reasons, including:
  
  Configuration Mismatch: The ILM object or rule may have been configured incorrectly, leading to inconsistencies in the expected values.
  Data Integrity Issues: There may be issues with the data stored in the system, such as incorrect or outdated values that do not match the defined rules.
  Changes in Business Logic: If there have been recent changes to the business processes or rules, the existing data may no longer comply with the new configurations.
  Transport Issues: If the ILM configuration was transported from one system to another (e.g., from development to production), there may be discrepancies in the data or configuration.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration: Review the configuration of the ILM object and the associated rules. Ensure that the expected values for the fields are correctly defined and match the actual data.
  
  
  Data Validation: Validate the data in the relevant fields to ensure that they conform to the expected values. You may need to correct any discrepancies found.
  
  
  Review Change Logs: If there have been recent changes to the ILM configuration or business processes, review the change logs to identify any modifications that may have led to the issue.
  
  
  Testing: If you have made changes to the configuration, perform thorough testing to ensure that the changes have resolved the issue and that the system behaves as expected.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to ILM and CRM for any specific guidance or known issues that may relate to your situation.
  
  
  Seek Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional insights or tools to help diagnose and resolve the problem.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  ILM Documentation: Review the official SAP documentation on Information Lifecycle Management for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.