How To Fix CRM_DPP_ILM_TEST012 - ILM object &1, rule with ID &2, &3 NE &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP_ILM_TEST - CRM Data Privacy: Messages for ILM tests

• Message number: 012

• Message text: ILM object &1, rule with ID &2, &3 NE &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP_ILM_TEST012 - ILM object &1, rule with ID &2, &3 NE &4 ?

  The SAP error message CRM_DPP_ILM_TEST012 typically relates to issues with Information Lifecycle Management (ILM) in the context of SAP Customer Relationship Management (CRM). This error message indicates that there is a problem with the ILM object and the specific rule being applied.
  Cause:
  The error message "ILM object &1, rule with ID &2, &3 NE &4" suggests that there is a mismatch or inconsistency in the data being processed according to the ILM rules. The placeholders (&1, &2, &3, &4) represent specific values related to the ILM object and the rule ID. The "NE" stands for "not equal," indicating that the values being compared do not match as expected.
  Common causes for this error may include:
  
  Data Inconsistency: The data being processed does not meet the criteria defined in the ILM rules.
  Configuration Issues: The ILM rules or objects may not be configured correctly in the system.
  Missing Data: Required data for the ILM process may be missing or incomplete.
  Versioning Issues: There may be discrepancies between different versions of the ILM rules or objects.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check ILM Configuration:
  
  Review the configuration of the ILM object and the associated rules in the SAP system.
  Ensure that the rules are correctly defined and that the conditions are appropriate for the data being processed.
  
  
  
  Validate Data:
  
  Check the data that is being processed against the ILM rules. Ensure that it meets the criteria specified in the rules.
  Look for any missing or incorrect data that could be causing the mismatch.
  
  
  
  Review Logs:
  
  Check the application logs or error logs for more detailed information about the error. This may provide additional context on what is causing the issue.
  
  
  
  Test ILM Rules:
  
  If possible, test the ILM rules in a development or test environment to see if the error can be replicated and to identify the specific conditions that lead to the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to ILM and CRM for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  ILM in SAP: Information Lifecycle Management (ILM) is a framework in SAP that helps manage data retention and archiving according to legal and business requirements.
  CRM Configuration: Ensure that your CRM system is properly configured to work with ILM, including the necessary authorizations and settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on ILM configuration.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_DPP_ILM_TEST012 error message.