How To Fix CRM_DPP051 - No marketing permissions found for Business Partner(s)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 051

• Message text: No marketing permissions found for Business Partner(s)

What causes this issue?

Table CRMM_BUT_MKTPERM (CRM Business Partner Marketing Permission) does
not contain any entries for the Business Partner(s) which means that
there are no Marketing Permissions for these.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP051 - No marketing permissions found for Business Partner(s) ?

  The SAP error message CRM_DPP051 indicates that there are no marketing permissions found for the specified Business Partner(s) in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to execute marketing activities or campaigns.
  Cause:
  
  Missing Marketing Permissions: The Business Partner (BP) does not have the necessary marketing permissions set up in the system. This could be due to the BP not being assigned to a marketing permission group or not having the required consent for marketing activities.
  Data Inconsistency: There may be inconsistencies in the data related to the Business Partner, such as missing or incorrect entries in the marketing permissions table.
  Inactive Business Partner: The Business Partner may be inactive or not properly configured for marketing activities.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to view or manage marketing permissions.
  
  Solution:
  
  
  Check Marketing Permissions:
  
  Navigate to the Business Partner master data and check the marketing permissions assigned to the BP.
  Ensure that the BP is assigned to the correct marketing permission group and that the necessary permissions are granted.
  
  
  
  Update Business Partner Data:
  
  If the BP lacks the required marketing permissions, update the BP's marketing data to include the necessary permissions.
  You can do this through the transaction code BP (Business Partner) and editing the relevant sections.
  
  
  
  Review Marketing Permission Groups:
  
  Ensure that the marketing permission groups are correctly configured in the system and that the BP is assigned to an appropriate group.
  
  
  
  Check for Inactive BPs:
  
  Verify that the Business Partner is active and properly configured for marketing activities.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and manage marketing permissions. This may involve checking user roles and profiles in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on managing marketing permissions and troubleshooting related issues.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP: To manage Business Partner data.
  CRMD_ORDER: To manage CRM orders and related activities.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Customization: If your organization has customized the marketing permissions process, consult with your SAP administrator or technical team for specific configurations that may affect this error.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.