How To Fix CRM_DPP012 - Open transaction found &1 &2 &3; see long text

CRM_DPP012 - Overview

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 012

• Message text: Open transaction found &1 &2 &3; see long text

What causes this issue?

Open transaction found for business partner with GUID &V2& in
application &V1&. The business transaction has the GUID &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the log level to avoid such messages to appear in the
application log.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_DPP012 - Details

• The SAP error message CRM_DPP012 indicates that an open transaction has been found in the system. This message typically arises in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with transaction processing or data consistency checks.
  
  Cause:
  The error message CRM_DPP012 is triggered when the system detects that there is an open transaction that has not been properly closed or finalized. This could be due to various reasons, such as:
  
  Incomplete Transaction Processing: A transaction was started but not completed, possibly due to user intervention or system issues.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the transaction from being processed correctly.
  System Errors: Technical issues or system errors that interrupted the transaction processing.
  User Lock: A user may have locked the transaction, preventing others from completing it.
  
  
  Solution:
  To resolve the CRM_DPP012 error, you can follow these steps:
  
  
  Check Open Transactions: Use transaction codes like SM12 (to check for