How To Fix CRM_DOCUMENTS306 - Temporary file cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 306

• Message text: Temporary file cannot be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTS306 - Temporary file cannot be deleted ?

  The SAP error message CRM_DOCUMENTS306, which states "Temporary file cannot be deleted," typically occurs in the context of document management or when handling temporary files in the SAP CRM system. This error can arise due to various reasons, including file locks, permission issues, or system inconsistencies.
  Causes:
  
  File Locking: The temporary file may be locked by another process or user, preventing it from being deleted.
  Insufficient Permissions: The user or the system may not have the necessary permissions to delete the temporary file.
  File System Issues: There may be issues with the underlying file system, such as disk space problems or corruption.
  System Inconsistencies: There could be inconsistencies in the SAP system or database that prevent the deletion of temporary files.
  Background Jobs: If a background job is still processing or has not completed, it may hold onto the temporary file.
  
  Solutions:
  
  Check File Locks: Investigate if the temporary file is being used by another process. You can use transaction codes like SM12 (to check for locks) or SM37 (to check background jobs) to identify any active processes.
  Review Permissions: Ensure that the user or the system has the appropriate permissions to delete files in the relevant directories.
  Clear Temporary Files: If possible, manually clear out temporary files from the system. This can often be done through transaction codes like SARA (Archive Administration) or using file system commands if you have access.
  Check Disk Space: Ensure that there is sufficient disk space available on the server where the temporary files are stored.
  Restart Services: Sometimes, restarting the relevant SAP services or the application server can resolve temporary issues.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and document management for more detailed information on handling documents and temporary files.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists and cannot be resolved through the above steps, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_DOCUMENTS306 error in your SAP system.