How To Fix CRM_DOCUMENTEXCHANGE007 - Note the specified sequence for masked attributes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTEXCHANGE - Messages for Sending Documents Between CRM and Mobile

• Message number: 007

• Message text: Note the specified sequence for masked attributes

What causes this issue?

The attributes for the document filter can only be masked in a
particular order.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define the attributes MIME type and document type as follows, where A
and B stand for specific value entries and '*' for masked values:
MIME Type ,,Document Type
A ,,B
A ,,*
* ,,*
Other combinations are not permitted.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTEXCHANGE007 - Note the specified sequence for masked attributes ?

  The SAP error message CRM_DOCUMENTEXCHANGE007 typically relates to issues with the sequence of masked attributes in the context of document exchange in SAP CRM (Customer Relationship Management). This error can occur when there is a mismatch or inconsistency in the expected sequence of attributes that are being processed or exchanged.
  Cause:
  
  
  Incorrect Sequence of Attributes: The error usually arises when the attributes that are being sent or received do not follow the expected sequence defined in the system. This can happen due to:
  
  Manual changes in the configuration.
  Issues in the data mapping between systems.
  Changes in the structure of the data being exchanged.
  
  
  
  Data Format Issues: If the data being exchanged does not conform to the expected format or structure, it can lead to this error.
  
  
  Configuration Issues: There may be configuration settings in the CRM system that are not aligned with the document exchange requirements.
  
  
  Solution:
  
  
  Check Attribute Sequence: Review the sequence of the masked attributes in the document exchange configuration. Ensure that they match the expected sequence defined in the system.
  
  
  Data Mapping Review: If you are integrating with another system, check the data mapping to ensure that the attributes are being sent in the correct order.
  
  
  Configuration Settings: Verify the configuration settings in the CRM system related to document exchange. Make sure that they are set up correctly and that there are no discrepancies.
  
  
  Testing: After making any changes, conduct tests to ensure that the document exchange process works as expected without triggering the error.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to CRM document exchange for any specific guidelines or updates that may address this issue.
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error message.
  
  
  Related Information:
  
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By addressing the sequence of masked attributes and ensuring proper configuration, you should be able to resolve the CRM_DOCUMENTEXCHANGE007 error.