How To Fix CRM_DOCUMENTEXCHANGE006 - Incorrect Mime type when saving the data in Archive Link.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTEXCHANGE - Messages for Sending Documents Between CRM and Mobile

• Message number: 006

• Message text: Incorrect Mime type when saving the data in Archive Link.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTEXCHANGE006 - Incorrect Mime type when saving the data in Archive Link. ?

  The SAP error message CRM_DOCUMENTEXCHANGE006 indicates that there is an issue with the MIME type of the document being saved in the ArchiveLink. This error typically occurs when the system is unable to recognize the MIME type of the document being uploaded, which can prevent the document from being saved correctly.
  Causes:
  
  Unsupported MIME Type: The document type you are trying to upload may not be supported by the ArchiveLink configuration.
  Incorrect MIME Type Configuration: The MIME type may not be correctly configured in the SAP system or the ArchiveLink settings.
  File Extension Mismatch: The file extension of the document may not match the expected MIME type.
  Missing MIME Type Definition: The MIME type for the specific document type may not be defined in the system.
  
  Solutions:
  
  
  Check Supported MIME Types:
  
  Verify the list of supported MIME types in your SAP system. You can do this by checking the ArchiveLink configuration.
  Ensure that the document you are trying to upload has a MIME type that is included in this list.
  
  
  
  Configure MIME Types:
  
  If the MIME type is not supported, you may need to add it to the system. This can typically be done in the transaction code OAC0 (ArchiveLink Administration).
  Navigate to the MIME type settings and add the necessary MIME type for the document you are trying to upload.
  
  
  
  Verify File Extension:
  
  Ensure that the file extension of the document matches the expected MIME type. For example, a PDF file should have a .pdf extension.
  
  
  
  Check Document Settings:
  
  Review the settings of the document type in the SAP system to ensure that it is configured correctly for ArchiveLink.
  
  
  
  Test with Different Document:
  
  Try uploading a different document with a known supported MIME type to see if the issue persists. This can help isolate whether the problem is with the specific document or the system configuration.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  OAC0: ArchiveLink Administration
  OAC2: ArchiveLink Object Types
  OAC3: ArchiveLink MIME Types
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on ArchiveLink and MIME type configuration.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  By following these steps, you should be able to resolve the CRM_DOCUMENTEXCHANGE006 error and successfully save your documents in ArchiveLink.