How To Fix CRM_DOC_FLOW010 - Document flow record could not be generated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOC_FLOW - Output for document flow

• Message number: 010

• Message text: Document flow record could not be generated

What causes this issue?

You attempted to create a document flow record without a corresponding
header interlinkage. This is not possible due to technical reasons.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOC_FLOW010 - Document flow record could not be generated ?

  The SAP error message CRM_DOC_FLOW010, which states "Document flow record could not be generated," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the document flow process. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Missing or Incomplete Data: The document that is being processed may have missing or incomplete data, which prevents the system from generating the document flow record.
  Configuration Issues: There may be configuration issues in the CRM system that affect how document flows are generated.
  Authorization Issues: The user may not have the necessary authorizations to create or modify document flow records.
  System Errors: There could be underlying system errors or inconsistencies in the database that prevent the document flow from being created.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard document flow process.
  
  Solutions:
  
  Check Data Completeness: Review the document for any missing or incomplete fields. Ensure that all required data is filled in correctly.
  Review Configuration: Check the configuration settings related to document flow in the CRM system. Ensure that all necessary settings are correctly configured.
  Authorization Check: Verify that the user has the appropriate authorizations to create document flow records. This can be done by checking the user's roles and authorizations in the system.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Debugging: If you have access to debugging tools, you can debug the process to identify where the error occurs in the code.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_DNO_MONITOR, and SLG1 for logging and monitoring.
  Documentation: Review SAP documentation related to document flow in CRM for a better understanding of how it works and what might go wrong.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing these areas, you should be able to identify the cause of the CRM_DOC_FLOW010 error and implement an appropriate solution.