How To Fix CRM_DOC_FLOW009 - Multiple linking for '&1' is not permitted ==> Sales not created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOC_FLOW - Output for document flow

• Message number: 009

• Message text: Multiple linking for '&1' is not permitted ==> Sales not created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOC_FLOW009 - Multiple linking for '&1' is not permitted ==> Sales not created ?

  The SAP error message CRM_DOC_FLOW009 indicates that there is an issue with the linking of documents in the SAP Customer Relationship Management (CRM) system. Specifically, it states that multiple linking for a particular document (represented by '&1') is not permitted, which is preventing the creation of a sales document.
  Cause:
  This error typically occurs when there is an attempt to link a document (such as a sales order, quotation, or other CRM document) to multiple sources or when the system detects that the document is already linked to another document in a way that violates the linking rules defined in the system. Common causes include:
  
  Duplicate Document Links: The document you are trying to create or link is already associated with another document.
  Incorrect Configuration: The system configuration may not allow multiple links for certain document types.
  Data Integrity Issues: There may be inconsistencies in the data that lead to the system interpreting the links incorrectly.
  
  Solution:
  To resolve the CRM_DOC_FLOW009 error, you can take the following steps:
  
  
  Check Existing Links: Review the existing links for the document in question. Ensure that it is not already linked to another document that would prevent the creation of the new sales document.
  
  
  Review Document Flow: Use transaction codes like CRM_DNO_MONITOR or CRM_ORDER to check the document flow and see how the documents are linked. This can help identify any conflicts.
  
  
  Correct Configuration: If the issue is due to configuration settings, consult with your SAP administrator or functional consultant to review the settings related to document linking in the CRM system.
  
  
  Data Cleanup: If there are data integrity issues, you may need to clean up the data. This could involve removing or correcting erroneous links or entries in the database.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Testing: After making changes, test the process again to ensure that the error does not recur.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_DNO_MONITOR, and SE11 (for data dictionary) to investigate the issue further.
  Documentation: Review SAP documentation related to document flow and linking rules in CRM to understand the constraints and configurations better.
  User Roles and Authorizations: Ensure that the user attempting to create the sales document has the necessary authorizations to perform the action.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP CRM for further assistance.