How To Fix CRM_DNO000 - RFC destination for the Solution Manager is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DNO - Integration of Support Messages with CRM Service

• Message number: 000

• Message text: RFC destination for the Solution Manager is not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DNO000 - RFC destination for the Solution Manager is not maintained ?

  The SAP error message "CRM_DNO000 RFC destination for the Solution Manager is not maintained" typically indicates that the system is unable to find a valid Remote Function Call (RFC) destination to connect to the SAP Solution Manager. This can occur in various scenarios, such as when trying to perform system monitoring, diagnostics, or other functions that require communication with the Solution Manager.
  Cause:
  
  Missing RFC Destination: The RFC destination for the Solution Manager is not created or is incorrectly configured in the SAP system.
  Incorrect Configuration: The existing RFC destination may have incorrect parameters, such as the wrong hostname, system number, or client.
  Authorization Issues: The user may not have the necessary authorizations to access the RFC destination.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the Solution Manager.
  
  Solution:
  
  
  Create or Maintain RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Check if the RFC destination for the Solution Manager exists (usually named something like SOLMAN or similar).
  If it does not exist, create a new RFC destination:
  
  Choose the appropriate type (usually "3" for a TCP/IP connection).
  Enter the necessary details, such as the target host, system number, and client.
  Test the connection to ensure it is working correctly.
  
  
  If it exists, ensure that all parameters are correct and that the connection can be tested successfully.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to use the RFC destination. This may involve checking roles and profiles assigned to the user.
  
  
  
  Network Configuration:
  
  Verify that there are no network issues preventing the connection to the Solution Manager. This may involve checking firewalls, routing, and other network configurations.
  
  
  
  Check Solution Manager Configuration:
  
  Ensure that the Solution Manager is properly configured to accept connections from the SAP system. This may involve checking the Solution Manager's settings and ensuring that it is set up to communicate with the connected systems.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: To manage RFC destinations.
  SICF: To check and maintain HTTP services, if applicable.
  SOLMAN_SETUP: To configure the Solution Manager.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on configuring RFC destinations and troubleshooting connectivity issues.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to RFC destinations and Solution Manager connectivity.
  
  
  By following these steps, you should be able to resolve the error message and establish a successful connection to the SAP Solution Manager.