How To Fix CRM_DLV006 - Function module &1 is missing - R/3 support package level insufficient

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DLV - Messages for the CRM Delivery Integration

• Message number: 006

• Message text: Function module &1 is missing - R/3 support package level insufficient

What causes this issue?

The function module &v1& is not available in the system. The current
R/3 support package release is not sufficient for updating the document
flow data from the Billing Engine. The document flow for the delivery
cannot be updated.

How to fix this error?

Contact your System Administration.

Procedure for System Administrators

Check whether the current R/3 support package release should enable the
above function. If this is the case, inform SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DLV006 - Function module &1 is missing - R/3 support package level insufficient ?

  The SAP error message CRM_DLV006 indicates that a specific function module (FM) is missing, and it suggests that the R/3 support package level is insufficient. This typically occurs when there is a mismatch between the versions of the SAP components or when the required support packages have not been applied.
  Cause:
  
  Missing Function Module: The function module referenced in the error message is not available in the current system. This can happen if the function module is part of a newer support package that has not been installed.
  Support Package Level: The system may be running an outdated version of the SAP software that does not include the necessary function modules or enhancements.
  System Configuration: There may be configuration issues or inconsistencies between the CRM and R/3 systems, especially if they are integrated.
  
  Solution:
  
  
  Check Support Package Levels:
  
  Use transaction code SPAM or SAINT to check the current support package levels of your SAP system.
  Compare the installed support packages with the required ones for your version of SAP CRM and R/3.
  
  
  
  Apply Missing Support Packages:
  
  If you find that the required support packages are missing, you will need to download and apply them. This can be done through the SAP Service Marketplace or using the Software Update Manager (SUM).
  Ensure that you are applying the correct packages that correspond to your system version.
  
  
  
  Check for Notes:
  
  Search for SAP Notes related to the error message or the specific function module. SAP Notes often provide fixes or workarounds for known issues.
  Use transaction code SNOTE to implement any relevant notes.
  
  
  
  System Upgrade:
  
  If your system is significantly outdated, consider planning an upgrade to a more recent version of SAP that includes the necessary function modules.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking support packages and applying necessary updates, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAM: Support Package Manager
  SAINT: Add-On Installation Tool
  SNOTE: SAP Note Assistant
  
  
  SAP Notes: Regularly check for SAP Notes that may address specific issues related to your version of SAP CRM and R/3.
  Documentation: Review the release notes and documentation for the specific support packages you are applying to understand any changes or new functionalities.
  
  By following these steps, you should be able to resolve the CRM_DLV006 error and ensure that your SAP system is up to date with the necessary function modules.