How To Fix CRM_DLV004 - No key information found in table BAPICRMSFK (key &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DLV - Messages for the CRM Delivery Integration

• Message number: 004

• Message text: No key information found in table BAPICRMSFK (key &1)

What causes this issue?

No key information for key &v1& was found in table BAPICRMSFK. The
problem occurred in program &v2& and was caused by a program error.

How to fix this error?

Contact your System Administration.

Procedure for System Administrators

Inform SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DLV004 - No key information found in table BAPICRMSFK (key &1) ?

  The SAP error message CRM_DLV004 indicates that the system could not find key information in the specified table (BAPICRMSFK) for the given key. This error typically occurs in the context of CRM (Customer Relationship Management) processes, particularly when dealing with delivery or order processing.
  Cause:
  
  Missing Data: The key specified in the error message does not exist in the BAPICRMSFK table. This could be due to data not being created or not being transferred correctly.
  Incorrect Key: The key being referenced may be incorrect or malformed, leading to a failure in locating the corresponding entry in the table.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues where the data has not been updated or transferred properly.
  Custom Development: If there are custom developments or enhancements in the CRM system, they may not be handling the data correctly, leading to this error.
  
  Solution:
  
  Check the Key: Verify that the key provided in the error message is correct. Ensure that it is formatted properly and corresponds to the expected data.
  Data Verification: Check the BAPICRMSFK table to see if the key exists. You can do this using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser).
  Data Creation: If the key does not exist, investigate why it was not created. This may involve checking the processes that should have populated this table, such as order creation or delivery processing.
  Integration Check: If your CRM system is integrated with other systems, ensure that the data transfer processes are functioning correctly. Check for any errors in the integration logs.
  Custom Code Review: If there are custom developments, review the code to ensure it is correctly handling the data and not causing the issue.
  Consult Documentation: Review SAP notes and documentation related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: Use SE11 to view the structure of the BAPICRMSFK table and SE16 to query the data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this error.
  Debugging: If you have access to debugging tools, you may want to debug the process that leads to this error to identify where the failure occurs.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.