How To Fix CRM_DAM_MESSAGES117 - File download from conversion server successful

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 117

• Message text: File download from conversion server successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES117 - File download from conversion server successful ?

  The SAP error message CRM_DAM_MESSAGES117 indicates that a file download from the conversion server was successful, but it may not be functioning as expected in the context of your application. This message typically arises in scenarios involving the Digital Asset Management (DAM) component of SAP CRM, where files (like images, documents, etc.) are being processed or downloaded.
  Cause:
  
  File Processing Issues: The file may have been downloaded successfully, but there could be issues with how the file is being processed or displayed in the application.
  File Format Compatibility: The downloaded file may not be in a format that is compatible with the application or the expected usage.
  Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up, leading to issues in how files are handled after download.
  Network or Server Issues: Temporary network issues or server-side problems could affect the subsequent handling of the downloaded file.
  
  Solution:
  
  Check File Integrity: Verify that the downloaded file is complete and not corrupted. You can try opening the file directly to see if it works as expected.
  Review Application Logs: Look at the application logs for any additional error messages or warnings that could provide more context about the issue.
  Validate File Format: Ensure that the file format is compatible with the application. If necessary, convert the file to a supported format.
  Configuration Review: Check the configuration settings related to file handling in the SAP system. Ensure that all necessary parameters are correctly set.
  Test Network Connectivity: Ensure that there are no network issues affecting the download or subsequent processing of the file.
  Consult Documentation: Refer to SAP documentation or notes related to the CRM DAM component for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM DAM component.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can resolve known bugs and improve functionality.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.