How To Fix CRM_DAM_MESSAGES111 - Post status and storage category not allowed for INITIAL status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 111

• Message text: Post status and storage category not allowed for INITIAL status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES111 - Post status and storage category not allowed for INITIAL status ?

  The SAP error message CRM_DAM_MESSAGES111 indicates that there is an issue with the post status and storage category for a document or item in the CRM (Customer Relationship Management) system. Specifically, it suggests that the current status is set to "INITIAL," and the combination of post status and storage category is not allowed in this state.
  Cause:
  
  Status Configuration: The status of the document or item is set to "INITIAL," which may not allow certain operations or combinations of post statuses and storage categories.
  Business Rules: There may be business rules or configurations in place that restrict certain actions based on the current status of the document.
  Missing Configuration: The system may not be properly configured to handle the transition from the "INITIAL" status to another status with the specified post status and storage category.
  
  Solution:
  
  Check Status Configuration: Review the status configuration in the system to ensure that the post status and storage category you are trying to use are valid for the "INITIAL" status. You may need to adjust the configuration to allow the desired combination.
  Change Document Status: If possible, change the status of the document or item from "INITIAL" to a status that allows the desired post status and storage category. This may involve completing certain required fields or processes before the status can be changed.
  Review Business Rules: Check any business rules or workflows that may be affecting the status transitions. Ensure that the rules allow for the desired actions based on the current status.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on status management in your version of SAP CRM.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates to the system that could resolve the issue.
  Transaction Codes: Familiarize yourself with transaction codes related to status management in SAP CRM, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
  User Roles and Permissions: Ensure that the user attempting to perform the action has the necessary permissions to change statuses and post documents in the system.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.